When a guy is riding his bicycle across the United States and he decides to take a day off, where does he go?  To a bike shop, of course!  Looking for some minor tweaks and replacement of handlebar tape already worn from gripping so hard on punishing uphills, Jeff sought out Carbondale Cycle Shop in the college town of Carbondale, IL.  That's how he met Chano.  Chano has worked at the shop since 1985.  His uncle has owned it since 1971.  The shop was well equipped and Chano was an excellent mechanic.  He got Jeff back on the road in short order at a very reasonable price.